We’ve recently added a new, ‘blocked words’ feature to the Text-Connect Send function.

This is a response to anti fraud regulation and means that text messages containing some words will not send.  Instead you will receive a message at the top of the send screen asking you to contact us.

Typically words associated with financial institutions, insurance and some other subjects are affected.

To confirm:

• Remove any candidate words
• Schedule the message for later (next week)
• Send

If the message Sends, delete the pending message in the outbox and you are OK to resend your messages.