We’ve recently added a new, ‘blocked words’ feature to the Text-Connect Send function.
This is a response to anti fraud regulation and means that text messages containing some words will not send. Instead you will receive a message at the top of the send screen asking you to contact us.
Typically words associated with financial institutions, insurance and some other subjects are affected.
- Remove any candidate words
- Schedule the message for later (next week)
If the message Sends, delete the pending message in the outbox and you are OK to resend your messages.